Refund Policy

Last updated: August 31, 2024

Welcome to Counter Strike Boost. This Refund Policy outlines the terms and conditions for refunds related to our digital boosting services. By purchasing our services, you agree to these terms. Please review this policy carefully.

Definitions

• "Services" refers to all digital boosting services provided by Counter Strike Boost.
• "Customer" means the individual who purchases services directly from us.
• "Company" (referred to as either "we," "us," or "our") refers to Counter Strike Boost.
• "Order" refers to your request to purchase a Service from us.
• "Website" refers to Counter Strike Boost, accessible at counter-strike-boost.com.
• "You" refers to the individual using our Service or the company or legal entity on whose behalf such an individual is using the Service.

Refund Policy

All sales of digital services are final and non-refundable once the service has started. By purchasing our services, you acknowledge and agree that you will not be entitled to a refund for any reason, except as specified below.

Right of Withdrawal

Under European consumer protection laws, you generally have the right to withdraw from the purchase within 14 days from the date of the purchase. However, by purchasing our digital services and initiating the service, you agree to waive your right to withdraw once the service has commenced. This means you will not be entitled to a refund once the service has started.

If the service has not yet started and you wish to exercise your right of withdrawal, please contact us within 14 days of your purchase. Refunds in such cases will be processed as a credit to your account balance on our platform.

Service Incompletion or Quality Issues

If a service is not delivered within the expected timeframe or does not meet the agreed quality standards, you may be eligible for:

• A service extension for the period it was not provided, or
• A full refund if the service cannot be completed, within 30 days of the request.

Refund Process

To request a refund, please follow these steps:

• Notify Us: Contact us as soon as possible to initiate a refund request.
• Refund Issuance: Eligible refunds will be issued as a credit to your account balance on our platform. Refunds will not be provided for services that have already commenced or been completed unless there are issues with service delivery.

Support

If you have any questions or require assistance with your service, please contact our Support Center. We are here to help address any issues related to your service and ensure your satisfaction.

Thank you for choosing Counter Strike Boost. We are committed to providing you with high-quality services and support.